Frequently Asked Questions
Everything you need to know about working with 4M Cleaners. Can't find your answer? Give us a call.
What areas do you serve?
We serve Grand Blanc, Flint, Burton, Flushing, Davison, Swartz Creek, Linden, Fenton, Holly, Clio, Oxford, and surrounding communities of Genesee and surrounding counties — up to a 35-mile radius of Grand Blanc. In Flint, we primarily serve established business corridors including Miller Road, Court Street, and the medical district.
Are you insured and bonded?
Yes. 4M Cleaners is fully insured and bonded. We carry general liability insurance to protect your business and ours.
Who owns and operates 4M Cleaners?
Mason and Melissa Taylor own and operate 4M Cleaners. When you work with us, you work directly with the owners — no middlemen, no corporate runaround.
What types of businesses do you clean?
We clean offices, medical facilities, dental offices, retail spaces, and commercial buildings of all sizes. Our sweet spot is medical facilities, general offices, and manufacturing spaces in the 3,000–13,000 sq ft range — clients who need cleaning 2 to 5 days per week. If you have a facility that needs cleaning, we can help.
Do you provide your own cleaning supplies and equipment?
Yes, we bring all supplies and equipment. We use EPA-approved disinfectants and can accommodate special product requests if your facility requires specific solutions.
Can you customize a cleaning plan for our specific needs?
Absolutely. Every business is different. After our free walkthrough, we build a cleaning plan around your schedule, scope, and budget. We never use a one-size-fits-all approach.
What hours do you clean?
We offer flexible scheduling, including evening hours after your business closes. Most of our clients prefer after-hours cleaning so there is no disruption to their workday.
How often can you clean our facility?
We offer an array of options according to the needs of your facility — once a week, two or three days per week, or daily (Monday–Friday) cleaning schedules. Every building is unique, and we build a plan that fits yours.
What if we need to change our cleaning schedule?
We understand that business needs change. Just give us a call and we can adjust your schedule — we pride ourselves on being flexible and easy to work with. To keep things running smoothly for everyone, we do ask for a minimum of one week's notice on schedule changes, as our team maintains set schedules and personal commitments.
How do you determine pricing?
Pricing is based on the size of your facility, the scope of services needed, and the frequency of cleaning. We provide free, no-obligation quotes after our walkthrough.
Do you require a long-term contract?
Yes. We start new clients on a 12-month contract with a set monthly cost — similar to how a lease payment works. This means no surprises: whatever we quote you is your bill every month, whether it's February or July. That predictability makes budgeting easy for your business and lets us plan the right team and schedule for your facility.
Is there a charge for the initial walkthrough?
Not at all. The initial walkthrough and quote are completely free. Give us a call to schedule yours.
Still Have Questions?
We're happy to answer any questions about our commercial cleaning services. Reach out anytime.
